At granat88, your privacy is not merely a legal obligation — it is our sincere commitment. This document clearly explains how we collect, use, and protect the personal data of every member on our platform.
This Privacy Policy comprehensively describes granat88's data handling practices. By using our platform, you agree to the collection and use of information in accordance with this policy. Please take a moment to read it — protecting your data is our top priority.
Granat88 ("we", "Platform", or "granat88") fully respects the privacy of every individual using our platform. This Privacy Policy is designed to help you clearly understand what information we collect, why we collect it, how it is used, and the rights you hold regarding that personal data.
This document applies to all users and registered members of the granat88 platform, covering the website at granat88.vin and all related services we operate. This policy should be read in conjunction with Terms and Conditions us, as both documents complement each other and form the complete agreement between you and granat88.
As a platform operating in the Malaysian market, granat88 complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We never take this responsibility lightly — your data is a trust we safeguard wholeheartedly.
Granat88 only collects data that is strictly necessary for the stated purposes. Below are the categories of data we collect along with their purposes:
| Data Category | Example Information | Collection Purpose |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth | KYC identity verification, legal compliance |
| Contact Data | Email, phone number, residential address | Account communications, important notices, customer support |
| Financial Data | Bank account details, transaction records, deposit history | Payment processing, withdrawal verification |
| Technical Data | IP address, device type, web browser, session data | Account security, fraud detection, platform optimisation |
| Usage Data | Betting history, games played, active hours | Product improvement, responsible gaming, reporting |
We may also collect data you voluntarily share when contacting our customer support team, completing feedback forms, or participating in promotional campaigns. In all cases, we only process data that is strictly necessary for the stated purpose.
The personal data we collect is used solely for legitimate purposes directly related to the operation of the granat88 platform. Specifically, we use data to:
We do not use your personal data for any third-party marketing purposes without first obtaining your explicit consent. You may withdraw marketing consent at any time through your account settings or by contacting our support team.
Granat88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we employ include:
Your personal data is retained for as long as necessary to fulfil the purpose of collection or as required by applicable law. For closed accounts, certain records may need to be kept for up to 7 years to meet financial compliance and anti-money laundering requirements.
Granat88 does not sell, rent, or trade member personal data to any third party. However, there are limited situations where we need to share data with certain parties to ensure the platform operates smoothly and securely:
In all data sharing instances, granat88 ensures that recipients have adequate data protection obligations and that data is used solely for the stated purposes. We do not allow any third party to use your data for their own marketing purposes.
As a granat88 member, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes or in certain other circumstances.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may withdraw your previously given consent to data processing at any time without affecting the validity of processing carried out prior to withdrawal.
To exercise any of these rights, please contact the granat88 customer support team via live chat or our official email. We will process your request within 30 business days. In complex cases, this period may be extended to up to 60 days with prior notice to you.
Granat88 uses cookies and similar tracking technologies to enhance user experience, ensure account security, and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Status | Purpose |
|---|---|---|
| Essential Cookies | Required for core platform functions — login, sessions, security. Cannot be disabled. | |
| Performance Cookies | Collects anonymous usage data to help us understand and improve platform performance. | |
| Marketing Cookies | Used to display relevant promotional content based on your interests and usage history. |
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain platform features and your login experience. Optional cookies can be disabled without impacting core platform functionality.
The granat88 platform is exclusively for users aged 18 years and above. We do not intentionally collect or process any personal data from individuals under the age of 18.
Should granat88 discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. If you believe a minor may have submitted their personal data to our platform, please contact us immediately.
Granat88 encourages parents and guardians to monitor their children's online activities and to use appropriate parental control software. If you suspect any underage individual is attempting to access our platform, please contact us immediately.
Granat88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or platform developments that require additional data processing.
When there are material changes to this Privacy Policy, we will notify members via:
Your continued use of the granat88 platform after any Privacy Policy changes take effect constitutes your acceptance of the updated policy. If you disagree with the changes, you have the right to close your account and withdraw any eligible balance before the changes take effect.
If you have any questions, concerns, or wish to exercise any of your privacy rights under this Privacy Policy, our Data Protection Officer team is ready to assist.
Please contact us via the 24/7 live chat available on the platform, or send an email to our official address: [email protected] — Our team aims to respond to all enquiries within 2 business days.
Privacy is more than a document — it is embedded in every aspect of how we build and operate the granat88 platform for our Malaysian members.
All member data is protected with 256-bit SSL encryption — the same encryption technology used by banking institutions and government agencies worldwide to safeguard sensitive information.
Only authorised granat88 staff with a legitimate business need may access member data. All access is logged and periodically audited to ensure no misuse occurs.
Granat88 has never and will never sell, rent, or trade member personal data to any third party for marketing purposes. Your data belongs to you — it is not our commodity.
The granat88 platform operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring every aspect of data handling meets local legal standards.
Through your granat88 account settings, you can manage your privacy preferences, withdraw marketing consent, request a copy of your data, or initiate the data deletion process at any time.
Our automated monitoring system operates around the clock to detect any suspicious activity, unauthorised access attempts, or security threats — and responds in real time.
Now you know how granat88 wholeheartedly protects your personal data. Join over 500,000 members across Malaysia who have trusted our platform for a safe, fair, and enjoyable betting experience.